Effective Date: 14th October 2025

---

1. Introduction

Welcome to XectiQ Computer Education Pvt. Ltd. (“XectiQ”, “we”, “our”, or “us”). By registering as a center, student, or using any service on www.xectiqindia.com, you agree to these Terms and Conditions (“Terms”).

If you do not agree, please refrain from using this website or any related services.

XectiQ may modify these Terms at any time without prior notice. Continued use after any update constitutes acceptance of the revised Terms.

2. Nature of Service

XectiQ operates as a computer education franchise network offering verified digital learning, training, certification, and support to authorized centers and students across India.

All listings, course data, and student records are submitted by registered centers and are subject to review, verification, and approval by XectiQ.

3. User Responsibilities

All users agree to:

• Provide accurate and verified details during registration.
• Keep login credentials confidential and secure.
• Take responsibility for all actions under their account.
• Avoid sharing access credentials or impersonating others.

Fraudulent activity, false data submission, or unauthorized access will result in immediate suspension or termination.

4. Center Registration Requirements

To qualify as an authorized XectiQ center, applicants must:

• Maintain at least 5 working computers and 150 sq. ft. operational space.
• Provide accurate institute, owner, and document details.
• Upload only genuine student and academic data.

XectiQ reserves the right to verify, audit, or revoke access if compliance standards are not maintained.

5. Platform Use and Content

Centers must:

• Supervise all online/offline exams and prevent malpractice.
• Refrain from creating or using fake certificates or mark sheets (strictly prohibited and legally actionable).
• Allow the use of uploaded institute names, logos, or visuals for verification or official promotion within the XectiQ network.

No material from this website may be copied, distributed, or reused without prior written permission from XectiQ.

6. XectiQ Wallet

The XectiQ Wallet operates on a points-based internal system.

Each point represents value usable only for internal services such as:

• Certificate generation
• Digital ID cards
• Student records
• Dashboard utilities

Wallet points cannot be transferred, withdrawn, or refunded as cash. Franchise centers are solely responsible for wallet security. XectiQ is not liable for misuse resulting from credential sharing or negligence.

7. Payment, Refund & Gateway Policy

• All payments made toward franchise setup, student services, or wallet recharge are non- refundable once processed.
• Transactions are handled via secure third-party gateways; XectiQ does not store card or banking details.
• Refunds are considered only in case of duplicate transactions, verified within 7 working days by both the bank and XectiQ.
• Users must verify all details before payment; XectiQ is not responsible for user errors or failed transactions.

8. Account Deactivation, Inactivity & Termination

• Centers seeking voluntary deactivation must email support@xectiqindia.com with 15 day's notice.
• Accounts inactive for 90+ days (no student entries, wallet use, or communication) may be terminated automatically.
• Any account involved in data falsification, violations, or illegal activity will be terminated immediately without notice or compensation.

9. Technical Support & Access

Authorized XectiQ support personnel may temporarily log into franchise or student panels to resolve technical issues.

Such access is strictly confidential and limited to troubleshooting purposes.

10. Communication Consent

By submitting your contact details, you authorize XectiQ to reach you via calls, SMS, WhatsApp, or email for registration, training, or service updates.

You may opt out of promotional communications by writing to support@xectiqindia.com.

11. Franchise Conduct Policy

Franchise partners must:

• Represent XectiQ with professionalism and integrity.
• Use official brand assets only as permitted.
• Protect all student records from unauthorized access.
• Avoid operating competing training programs using XectiQ materials.
• Maintain transparency in enrollments and finances.

Violation of this policy may result in suspension or termination of franchise privileges.

12. Content Accuracy & Disclaimer

XectiQ strives to maintain accurate and up-to-date information but does not guarantee completeness.

Reported inaccuracies will be corrected within 7 working days.

User opinions, reviews, or comments do not represent XectiQ's official stance.

13. Prohibited Activities

Users must not:

• Post or share false, offensive, or misleading information.
• Infringe on copyrights, trademarks, or intellectual property.
• Engage in spam, unauthorized data collection, or hacking.
• Register fake centers or impersonate XectiQ representatives.

Violations will result in permanent account suspension and may lead to legal proceedings.

14. Intellectual Property

All website content, logos, and digital materials are the exclusive property of XectiQ Computer Education Pvt. Ltd.

Unauthorized copying, reproduction, or use is prohibited under the Indian Copyright Act and Trademark Act.

15. Limitation of Liability

XectiQ provides services on an “as-is” basis without warranties of any kind.

We do not guarantee uninterrupted access, accuracy, or specific results.

XectiQ and its officers shall not be liable for any loss of data, profits, or goodwill arising from the use or inability to use our platform.

16. Modification of Services

XectiQ reserves the right to update, suspend, or discontinue any service, feature, or function at its sole discretion and without prior notice.

17. Jurisdiction

All disputes are subject to the exclusive jurisdiction of courts in Jamshedpur, Jharkhand, India, and governed by the laws of India.

18. Contact Information

For queries, grievances, or clarifications:

📧 Email: support@xectiqindia.com
📞 Phone: +91 92881 35584
🌐 Website: www.xectiqindia.com

Appendix: Code of Ethics — XectiQ Franchise Partners

---

To uphold the quality and reputation of the XectiQ brand, all franchise partners must follow these ethical standards:

1. Student Welfare

• Provide genuine education and fair evaluation.
• Maintain confidentiality of student data.
• Avoid discrimination in admissions or conduct.

2. Transparency

• Display all course details, fees, and certification policies clearly.
• Issue only system-generated, QR-verified certificates.

3. Integrity in Representation

• Use only approved XectiQ branding and materials.
• Never misrepresent authority, affiliation, or partnership status.

4. Data Accuracy

• Upload verified student details and update records promptly.
• Never create duplicate or fake profiles, admissions, or certificates.

5. Professional Conduct

• Maintain discipline and courtesy with students, staff, and officials.
• Avoid misleading promotions or negative remarks about other centers.

6. Accountability

• Cooperate with audits, inspections, or verification drives.
• Report suspected misuse or fraudulent activity immediately.

7. Compliance

• Follow all XectiQ operational policies, IT regulations, and Indian education norms.
• Acknowledge that violation of this Code may lead to suspension or termination of franchise privileges.